Contact Us Support

What our Customers are saying about us

I think you have a great product; we’ve been using it since 2010 I believe,  and when JCAHO was here this spring they wanted to see documentation of pharmacist education re USP 797–it was great to have this product at our disposal and to be able to print out documentation of CEs.  I’m an encouraging our administration to continue purchasing this for the pharmacists working in the oncology infusion suite.

-Cathy, NY

The National Association of Boards of Pharmacy has been working with CriticalPoint and their team of experts for more than 6 years with incredible successes. CriticalPoint provides inspectors from state boards of pharmacy access to their online sterile compounding education program, live training courses held at our national headquarters, and live training in individual states. CriticalPoint also worked with NABP to develop a new custom certificate program for state board of pharmacy inspectors, which is conducted at their world class training and research center in NJ. We look forward to working with everyone at CriticalPoint as they continue to create the gold standard in compounding education.

-Carmen, NABP

Using the CriticalPoint training program has made my job simple. I oversee the 797 compliance training for a large off-site compounding clean room servicing 4 hospitals in our health system and with the web-based 24/7 access I know my new and seasoned staff will always have access to the most current and comprehensive training and this allows me to focus on other areas of my job.

-Terry, Charleston, WV

CriticalPoint is an excellent tool for helping the pharmacy management team teach staff the immense amount of detail required to bring a pharmacy into 797 compliance. With online lessons allowing users to learn at their own preferred time and pace, CriticalPoint is a great educational resource. With the opportunity to send a few, select employees to Boot Camp for intense training, CriticalPoint provides resources at every level. Boot Camp specifically was an invaluable tool for our pharmacy as we were able to ask specific questions that impact our facility alone. To understand how 797 applies to our facility and how to make our pharmacy the best it can be has been a huge help. The instructors also are invaluable to their product, CriticalPoint, as they are always willing to answer questions, give guidance and help facilities with specific needs. I have had multiple occasions where I needed guidance for a specific issue in my pharmacy, and I have always received prompt, personalized responses from the instructors and feel more confident in my facility’s compounding because of them.

-Rachel, Kirkland, WA 

We have been using CriticalPoint’s training programs for several years and I have come to rely on its consistency and accuracy with regards to the USP standards which make my job easier knowing that I can rely on this training for existing and new staff to keep up to date.

-Jim, Greer, SC

We have been using CriticalPoint’s eLessons on sterile compounding for several years to help educate our compounding staff with outstanding success. The ability to deliver this consistent and up-to-date content on various platforms to all of our locations across the country has been a worthwhile investment in our staff and patient safety.

– Steve, Lexington, KY

The CriticalPoint training is comprehensive and can be utilized for our entire staff. Overall we are very happy to have it as a resource in our facility.

– Sheila, Sioux Falls, SD

CriticalPoint is an invaluable resource to me and the pharmacy department. Through the illustrations,interactive activities,very detailed up to date lessons CriticalPoint has helped our pharmacy to understand 797 requirements and become 797 compliant. It not only provides me with CE credits but also with a reference source to assist me when writing new policies. The administrative feature allows you to create your own reports to monitor your staffs progress and to provide documentation of completed lessons. My experience with CriticalPoint has been extremely positive and I would encourage others to use this product. Not only is CriticalPoint a complete written educational program but also the CriticalPoint team has always been more than helpful, through emails and personal phone calls, whenever I needed additional support.
As I always say at work…Do your CriticalPoint today!

-Gloria, Torrington, CT