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Our Mission

Our mission is to increase patient safety by delivering engaging educational programming that results in a measurable change in performance in the work setting, facilitating achievement of desired patient and business outcomes.

Our model is simple

  • Partner with well-known subject matter experts who serve as programming authors
  • Apply consistent instructional design using interactive elements and quality control throughout all offerings
  • Deliver content through web-based and live training and other paper-based or electronic publications
  • Utilize a robust Learning Management System to provide anywhere/anytime access to eLearning as well as comprehensive and flexible reporting

Pharmacists, pharmacy technicians, technologists and nurses in hospitals, nuclear medicine and radiopharmaceutical sites, and home infusion settings worldwide use CriticalPoint training programs to improve competency and patient safety.

Our Leadership

cantor_partnerPeter Cantor

Peter has a diverse background in pharmacy product development, sales, and educational training with more than 10 years of experience.  Prior to launching CriticalPoint, Peter worked for the American Society of Health-System Pharmacists (ASHP) as manager of electronic product development. Peter has a degree in Secondary Education from The Ohio State University.



Eric Kastango, M.B.A., B.S.Pharm., FASHP


Eric brings his experience having been an elected member of the USP Compounding Expert Committee from 2005-2013, and his passion for improving patient safety through better pharmacy practice, to CriticalPoint.  His oversight and guidance ensure CriticalPoint programs adhere to the letter and the spirit of USP <797> and beyond.


Abby Roth, CMQ/OE, QP503A Qualified

Abby Roth is the Director Learning and Development at CriticalPoint, LLC, a health care training and development company. In her current role she develops curriculum for CriticalPoint’s elearning modules and live training classes.  She is also a faculty member for the Sterile Compounding Boot Camp Live Training Series which includes but is not limited to environmental monitoring programs, contamination control practices and sanitization programs.  Prior to joining CriticalPoint, Abby served as the Director of Microbiology for Clinical IQ, LLC, and as a Quality Director at a contract microbiology laboratory specializing in environmental monitoring and product testing.


Andresen Headshot 80x116Sarah Andresen

Sarah brings over ten years of marketing and project management experience with proficiency in marketing, event planning, trade show exhibition and customer service within the pharmacy industry. Additionally, having managed the Live Training program and facility since its inception, she has a strong passion for educating the sterile compounding industry on current best practices.


Jean Tullio

Jean Tullio joined CriticalPoint in October 2015 as the Corporate Services Manager. Jean is a jack of all trades and her job has a diverse set of responsibilities at both our Center for Training and Research and across the company. She manages all company-wide accounting and human resources activities and is responsible for all non-clinical maintenance and management of activities conducted at the CCTR.



Nelson Walker 

Nelson joined CriticalPoint in July 2016 as the Training Developer. He works out of the CCTR and is responsible for the successful development, completion and maintenance of all types of learning deliverables. Nelson works closely with CriticalPoint subject matter experts editing educational content and incorporating relevant current technologies to produce engaging learning experiences for CriticalPoint customers.