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Our Mission

Our mission is to increase patient safety by delivering engaging educational programming that results in a measurable change in performance in the work setting, facilitating achievement of desired patient and business outcomes.

Our model is simple

  • Partner with well-known subject matter experts who serve as programming authors
  • Apply consistent instructional design using interactive elements and quality control throughout all offerings
  • Deliver content through web-based and live training and other paper-based or electronic publications
  • Utilize a robust Learning Management System to provide anywhere/anytime access to eLearning as well as comprehensive and flexible reporting

Pharmacists, pharmacy technicians, technologists and nurses in hospitals, nuclear medicine and radiopharmaceutical sites, and home infusion settings worldwide use CriticalPoint training programs to improve competency and patient safety.

Our Leadership

cantor_partnerPeter Cantor

Peter has a diverse background in pharmacy product development, sales, and educational training with more than 10 years of experience.  Prior to launching CriticalPoint, Peter worked for the American Society of Health-System Pharmacists (ASHP) as manager of electronic product development. Peter has a degree in Secondary Education from The Ohio State University.

Eric Kastango, M.B.A., B.S.Pharm., FASHP

Eric brings his experience having been an elected member of the USP Compounding Expert Committee from 2005-2013, and his passion for improving patient safety through better pharmacy practice, to CriticalPoint.  His oversight and guidance ensure CriticalPoint programs adhere to the letter and the spirit of USP <797> and beyond.

Kate headshot color thumbnailKate Douglass, MS, RN, QP503A™ Qualified 

Kate brings significant experience in sterile compounding gained running both pharmacy and cGMP operations. Her passion for education and expertise in eLearning and instructional design creates high value experiences for our customers.

Andresen Headshot 80x116Sarah Andresen

Sarah brings over ten years of marketing and project management experience with proficiency in marketing, event planning, trade show exhibition and customer service within the pharmacy industry. Additionally, having managed the Live Training program and facility since its inception, she has a strong passion for educating the sterile compounding industry on current best practices.

Amanda Richter, CPhT

Amanda Richter is the Manager of Training and Research for CriticalPoint, LLC, a health care training and development company. In 2007, she graduated from Bergen Community College’s Pharmacy Technician Certificate Program. Amanda is a Nationally Certified Pharmacy Technician, is licensed in New Jersey, and has a QP503A certification. During six of her twelve years as a pharmacy technician, she worked as a lead technician in a sterile compounding pharmacy, performing nonsterile to sterile compounding. In her role with CriticalPoint, Amanda runs the daily operations of the Center for Training and Research (CCTR) facility in Totowa, NJ, which offers hands-on training in its state-of-the-art cleanroom suite and negative pressure containment segregated compounding area (C-SCA). She is responsible for all cleaning activities and environmental sampling of the facility and she coordinates all rentals, live training classes and photo/video shoots held there. Amanda prepares the facility for all live training classes, sets up all lab exercises and demonstrations, and assists in the training of attendees.  Amanda assists the Kastango Resource Group Rutgers Preceptor in training pharmacy students during their rotation. She is also a subject matter expert in aseptic technique and cleanroom operations, who participates in site visits for Kastango Consulting Group, performing gap analysis and operational assessments.


Abby Roth, CMQ/OE, QP503A Qualified

Abby Roth is the Director Learning and Development at CriticalPoint, LLC, a health care training and development company. In her current role she develops curriculum for CriticalPoint’s elearning modules and live training classes.  She is also a faculty member for the Sterile Compounding Boot Camp Live Training Series which includes but is not limited to environmental monitoring programs, contamination control practices and sanitization programs.  Prior to joining CriticalPoint, Abby served as the Director of Microbiology for Clinical IQ, LLC, and as a Quality Director at a contract microbiology laboratory specializing in environmental monitoring and product testing.


Jean Tullio

Jean Tullio joined CriticalPoint in October 2015 as the Corporate Services Manager. Jean is a jack of all trades and her job has a diverse set of responsibilities at both our Center for Training and Research and across the company. She manages all company-wide accounting and human resources activities and is responsible for all non-clinical maintenance and management of activities conducted at the CCTR.

Nelson Walker 

Nelson joined CriticalPoint in July 2016 as the Training Developer. He works out of the CCTR and is responsible for the successful development, completion and maintenance of all types of learning deliverables. Nelson works closely with CriticalPoint subject matter experts editing educational content and incorporating relevant current technologies to produce engaging learning experiences for CriticalPoint customers.